The Data PlaybookThe Data PlaybookAngus Knight GroupOne place for the whole estate. The strategy behind our data, the field guide for using it day to day, the principles that hold both together, and the products that turn records into decisions.
Data is only an asset when it changes a decision a named person makes. If you cannot name the decision, it is cost, not asset. Run any request, dashboard or report through three questions before you build it.
The same thinking at different depths. The strategic playbook is open to anyone who wants the full picture; the field guide is built for the front line; the one-pager keeps the principles in everyone's eyeline.
The strategic field guide. Eight parts from strategy and governance through architecture, quality, privacy, AI enablement, people and measurement.
Open the playbook For the front lineFor Employment Coaches, Business Managers, Heads of Operations, BI, IT, Finance and Leadership. Recording on the day, reading a dashboard, raising what looks wrong, owning your link in the chain.
Open the guide One pageThe whole approach on a single sheet. Nine principles, the Decision Test, and the chain of ownership, ready to print and pin up.
Open the one-pagerThis is where AKG agrees what the important words mean before they become measures, dashboards or decisions. A definition should be plain enough for Operations to recognise and precise enough for BI, IT and Finance to build from.
The library holds agreed business definitions, calculation rules, owners and review status. It should stop the same phrase meaning different things in different reports.
Open the definitions libraryThis is where the principles meet the dashboard estate. Each product earns its place by naming the decision it changes and the person who makes it. As we rebuild the estate, every dashboard added here passes the Decision Test first.
Behind every product on this page are the people who keep the meaning of the data steady, so a number means the same thing wherever it is read.
Sets the direction for how the group uses its data and holds the standard for what a number is allowed to mean.
Keeps the reporting and the pipelines behind it running, so a record entered today reaches the people who act on it.
Builds the products on this page and keeps definitions consistent, so everyone counts the same thing the same way.
Builds and maintains the dashboards and analysis, turning records into the views teams use to decide.
Keeps definitions documented and delivery on track, so the meaning of the data holds as it moves between teams.